Privacy Policy

1. Introduction

Welcome to ELEVARE ("we," "our," or "us"). We respect your privacy and are committed to protecting your personal data. This privacy policy will inform you about how we look after your personal data when you visit our website and tell you about your privacy rights and how the law protects you.

2. Information We Collect

We may collect, use, store and transfer different kinds of personal data about you:

• Identity Data: First name, last name
• Contact Data: Email address, telephone number, billing address, delivery address
• Transaction Data: Details about payments to and from you and other details of products you have purchased from us
• Technical Data: Internet protocol (IP) address, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform
• Usage Data: Information about how you use our website and products
• Marketing Data: Your preferences in receiving marketing from us and your communication preferences

3. How We Use Your Information

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

• To process and deliver your order
• To manage payments, fees and charges
• To collect and recover money owed to us
• To send you marketing communications (with your consent)
• To improve our website, products/services, marketing or customer relationships
• To protect against fraud and ensure website security

4. Data Security

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorized way, altered or disclosed. We use industry-standard encryption (SSL/TLS) to protect data in transit and secure servers to protect data at rest.

5. Third-Party Services

We work with the following third-party service providers:

• Stripe: Payment processing (subject to Stripe's Privacy Policy)
• Gelato: Order fulfillment and shipping (subject to Gelato's Privacy Policy)
• Supabase: Database and authentication services (subject to Supabase's Privacy Policy)

These third parties have their own privacy policies and we encourage you to read them.

6. Data Retention

We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

7. Your Legal Rights

Under certain circumstances, you have rights under data protection laws in relation to your personal data:

• Request access to your personal data
• Request correction of your personal data
• Request erasure of your personal data
• Object to processing of your personal data
• Request restriction of processing your personal data
• Request transfer of your personal data
• Right to withdraw consent

8. Cookies

Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site. We use essential cookies for shopping cart functionality and optional analytics cookies to understand how visitors use our site.

9. International Transfers

Your data may be transferred to, and maintained on, computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction.

10. Children's Privacy

Our website is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and you are aware that your child has provided us with personal data, please contact us.

11. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date at the top of this Privacy Policy.

12. Contact Us

If you have any questions about this Privacy Policy, please contact us:

• By email: privacy@elevare.com
• By visiting our contact page: Contact Us